3 out of 53 of 5Verified purchaseTraining and onboarding
Clear but a bit rushed on database setup
The onboarding training explained the call dialer and how to use the database feature fairly clearly, which was quite helpful. I appreciated that the step-by-step instructions on signing up and accessing the software were easy to follow. However, I did feel that some aspects related to automatic updates weren't covered in enough detail, leaving me a bit uncertain about how those changes would affect my workflow. The telephonic support I tried was adequate but not particularly proactive. Overall, I think the training hit the right points well but could improve in pacing to cover all features comprehensively without rushing through some parts.