Clear billing procedure was easy, but pre-purchase queries needed more detail
The sign-up and invoicing process went very smoothly and was easy to understand, which I appreciate. The straightforward payment steps matched the clear instructions I received beforehand. However, when I first contacted the sales team for pre-purchase questions, I found some of the answers vague and not entirely helpful, leaving me uncertain about some software features. Because of that, I think I would need assistance again in the future to clarify a few points when using the product. Overall, while the billing was definitely a strong point and well-managed, the initial sales communication left me wanting more specific details to feel fully confident before committing.