Clear billing, confusing labels
The billing process itself was straightforward enough, the payments went through without issue and I received invoices for all my transactions on time. So in that way, everything was fine on the good side. However, the labels used in the payment interface and invoices often didn’t make sense to me. It was hard to figure out what charges applied to what features or services, the wording was inconsistent and sometimes misleading. This forced me to spend extra time on support calls just to verify the meanings and breakdowns of charges, which was frustrating given I expected this to be clear upfront. The software and tools themselves worked as described, but the complicated wording around billing left a poor impression. I do not recommend this if you want a straightforward payment experience with clear labels that make it easy to track where your money is going. This is an area that definitely needs improvement despite the basic process being functional.