Clear and straightforward onboarding felt easy to follow
I expected onboarding to be a bit overwhelming given the software's multiple features, but it actually turned out to be quite clear and straightforward. The training sessions were well-paced, making it easy for me to find what I needed at each stage. Sign-up was seamless, and the invoicing process was transparent, so I was never confused about any of the administrative steps. Using the calling tools and dialer in the early phases helped familiarize me with the remote workflow, and any automatic updates didn’t interfere with my progress. Telephonic support was available and fairly responsive, which gave me a backup option when I couldn’t find what I was looking for in the software or training materials. Compared to what I anticipated, the entire onboarding felt more organized and manageable than I thought it might be, and that definitely helped me get started without undue stress or delays throughout the first few weeks.