Clarity was great, some terms were confusing
During my pre-purchase phase, I noticed that most of the terminology and labels used on the website matched what one might expect from such software services. For example, the term ‘dashboard’ was clear and well explained, which was helpful for understanding the workflow. However, when I reached the signup page, some of the labels like ‘priority assistance’ and ‘automatic updates’ felt a bit ambiguous. I wasn’t entirely sure if those were optional features or standard parts of the package. Later, when I explored the training section, the wording was consistent, but overall descriptions at some points lacked depth, making it tricky to know exactly what I was signing up for. Apart from that, invoicing terms seemed straightforward. The database feature was mentioned in passing without clear context, so it was hard to grasp its full functionality at first. So while some parts had good clarity that helped me decide, others left me sorting through vague words and wondering about exact commitments and features. Both sides balanced each other out, leaving me neither fully reassured nor discouraged.