Clarity in training could be better, result was a mixed experience
The training presentations delivered clear explanations in parts, especially when covering the software’s database features and dialer interface. However, some modules included technical terms without enough context, leading to confusion. The stepwise guidance sometimes jumped ahead before foundational concepts had been digested properly, which slowed my progress. Onboarding did provide useful tools and automatic updates kept the software current without issue. Telephonic support was available, though I didn’t find it responsive enough to resolve questions on the spot. Ultimately, I was able to complete the onboarding process but felt it required patience and extra effort to grasp all elements fully rather than it being straightforward from the start.