4 out of 54 of 5Unverified experienceSupport and communication
Calm about support, but thoda slow tha response time
Mujhe lagta tha support theek se handle karega problems ko, aur waise bhi hua. Jab software mein koi issue aaya, toh support team ne telephonic help di, aur woh samasya ko samajhne mein thoda time laga tha. Lekin baad mein unhone jaruri updates kar diye jo problem ko resolve karne mein madad karke the. Software ke automatic updates bhi time pe aaye, aur dialer proper kaam kar raha tha after the fix. Database smoothly integrated holiday workflow ke saath, jo main expect kar raha tha. Sign-up aur payment mukammal clear tha, koi dikkat nahi thi wahan. Bas support ke response mein thoda aur tez hona chahiye tha, jab user urgent report karta hai toh.