calling tools worked well but overall access was frustrating
So I tried to get used to the wfhi software but honestly it was pretty frustrating at times. The sign-up process was slow and confusing because the instructions weren’t clear enough, and I ended up asking for help more than once. The calling tools were decent though, I mean, the dialer worked fine most of the time without freezing or lagging too much. But the database feature was a mess. Sometimes the info wouldn’t save properly or I’d lose access to things randomly, and honestly I don’t know if I’ll avoid having to reach out for support again next time. The automatic updates didn’t help much either; they sometimes changed settings without warning which added to my confusion. Invoices and payments were okay, though the whole flow felt clunky. If it weren’t for the dialer being reliable, I’d say this experience just wasn’t worth it. Maybe in the future they’ll sort out these issues but for now it’s a bit too much hassle. I guess I’ll think twice before using this software again without extra help.