Calling tool setup was faster than expected
Honestly, I’ve explained this before but here goes again. The time it took to get going with the calling tools was surprisingly short. Usually, it’s a headache getting everything to work: dialer, database, automatic updates and all that. But with this, within a day, I could see the system was functioning; the onboarding flow was straightforward enough, though the training was brief. The telephonic support answered my basic questions quickly, which is not what I expected after past experiences elsewhere. Signing up and getting invoices sorted out was also painless. The only minor thing that annoyed me was a slight lag in automatic updates early on, but it straightened out. So if you’re used to complicated setups and long waits, it’s a relief. Still, it’s not magic – you’ll need to put some effort. But for what it is, it’s decent enough to keep using.