Calling support was okay, might call again if needed
I didn’t find calling WFHI’s support to be too much hassle, though it wasn’t effortless either. It took a couple of tries to get through and explained clearly how the dialer setup works, but I was expecting fewer steps or to get faster answers. The automatic updates sometimes changed interface layouts, so I had to spend a bit of time re-learning parts of the software, which meant I did need to reach out again later. Overall, it wasn’t demanding support-wise, and I reckon if I need help next time, it will be manageable enough not to disrupt my workflow a lot.