Skip to main content

WFHI review

calling feature labels thoda confusing the, baki sab fine tha

4 out of 54 of 5Unverified experienceSupport and communication

calling feature labels thoda confusing the, baki sab fine tha

Mai kai baar support ko samjha chuka hoon ki dialer mein jo labels hain, wo clarity nahi dete. Ye dialer ka interface thoda user unfriendly lagta hai mere liye, especially jab call routing aur logs check karta hoon. Maine support team ko bataya, par wo thoda time lete hain response dene mein. Jo database feature hai, wo theek tha, wahan koi bahut zyada dikkat nahi hui mujhe. Overall support response achha tha, par ye wording wale issues ne kaam ko thoda slow kar diya. Mujhe lagta hai agar labeling aur instructions thode aur simple hote, toh zyada asaani hoti. Haan, training sessions se samajh mein aaya ki kaise use karna hai, par call feature par wahi confusion rahi jo baar-baar repeat karna pada support ko. Phir bhi jo main concern tha usme thoda improvement ki zarurat hai, baki sab thoda smooth chala.

Deepak PanickerManipur, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy