Call wait time jyada, baaki thik-thak
Maine pehle jo similar software use kiya tha uske mukable ye thoda disappointing raha. Sabse badi problem jo notice ki woh tha support ka response time. Pehle waale system me question puchte hi turant ya thodi der me hi koi help mil jaati thi. Par yahaan main wait karti rahi without koi update mile. Training session bhi kaafi generic laga, jo zaroorat thi voh cover nahi hua poori tarah. Dialer aur database system theek kaam karte hain, ye koshish karte hain efficient banane ki, lekin uske bawajood mujhe lagta hai ki system thoda cumbersome hai. Payment aur invoicing process thoda samajhdari se bana hai, sab clearly samajh me aata hai, us point pe mera experience acha hi raha. Lekin overall software ki jo usability thi, wo mujhe utni smooth nahi lagi jitni main expect kar rahi thi. Main samajhti hoon ki ye sab mere alag work routine ke wajah se bhi ho sakta hai, par direct comparison me pehle waale experience zyada accha tha. Kabhi kabhi lagta hai ki customer support staff thoda underprepared lagte hain, jo serious issues ko jaldi address karna chahiye tha wo delayed ho jata hai. Isliye main shayad agla time fir se yehi service na lu, kyunki main thoda reliable aur responsive platform chahti hoon.