By the end, the clear support stood out the most
I didn’t feel overly confident when I first began using the software and its various tools. There was a fair bit of playing around with the dialer and calling features to get comfortable, and I was cautious about how well I actually understood the onboarding instructions. However, by the time I had spoken to support a couple of times, I must admit the telephonic help service stood out for being composed and quite clear. That reassurance helped me settle in and stop second-guessing myself all the time. Though I didn’t feel completely capable of handling every function with ease by the end, the experience was in no way frustrating. Automatic updates rolled out without issue, and the billing and payment steps were straightforward. I suppose what really made a difference was how the support team managed to explain things patiently, even if I didn’t pick up everything immediately. Without that, I probably wouldn’t have felt this level of quiet confidence despite still learning.