By the end I felt somewhat ready but had mixed feelings
My experience with the training and onboarding was a bit of a mixed bag. When I first started, the instructions were fairly clear and I could follow along with the training modules easily. Progressing through the onboarding steps felt structured, and I appreciated having access to the database feature and dialer tools early on. However, there were points when I felt lost or confused, especially around how some of the automatic updates affected workflows without warning. The telephonic support did offer some help but sometimes the wait time left me feeling unsure if I could get quick answers. By the end of the process, I was somewhat confident about using the software day to day, but I definitely sensed gaps in the pacing of training that could have helped me feel fully prepared. So overall, mixed feelings but leaning towards a cautiously positive outcome.