Bura lag raha hai, instructions thodi confusing thi
Maine training aur onboarding process mein shuruat toh achhi sochi thi, lekin thoda confusion hua jab training modules ke labels aur wording ajeeb lagne lage. Usually jab koi software ka onboarding hota hai toh thoda simple aur clear hona chahiye, par yahan labels kuch aise the ki samajhne mein waqt lag gaya. Pehle module ko to main arrange kar paaya, par doosre module mein jab calling tool ka interface samajhna chaha toh options kuch unclear thi. Dialer ka section samajh aa gaya tha, bas wording jo thi wo thodi confusing thi ki "Initiate call" Ya "Start call" Ka matlab kya yahan exactly different hai ya same. Mujhe lagta hai ki agar labels aur instructions thodi aur simple rakhte, toh onboarding experience better hota. Telephonic support se poocha toh unka jawab thoda general tha. Haan, database feature theek se kaam kar raha tha, par jo training mein dikhaaya gaya tha, usmein clarity thodi kami thi. Payment aur invoicing process theek-thak thi, koi dikkat nahi thi wahan.