Building confidence took steady support
Throughout my time with the software and training, I gradually felt more confident navigating all the features without too much external help. The support was steady and responsive, which made a difference even though I didn't want to rely on them too much. Initially, I needed extra guidance understanding how the database synced with the calling tools and how the automatic updates might affect workflow, but with careful explanations over the phone, I quickly got the hang of it. The onboarding flow felt structured well enough to avoid confusion, even when some functionalities required a little extra effort. By the end, it was reassuring to know that prioritised assistance was available if I stumbled, which helped me stay comfortable with the software long term. Overall, while it took some commitment to learn everything, the process was straightforward enough that I’m happy with how smoothly everything came together.