Both waiting and revisiting parts happened
When I first started the WFHI training and onboarding, it was a mixed bag. The steps were generally clear, but I found myself having to wait at two points for the software to update, which slowed me down unexpectedly. The initial videos were straightforward enough, but some parts required going back and re-watching sections because of the pace or unclear explanations. That said, the platform provided helpful prompts to guide me through the process. The dialer tool was introduced gradually during the training, which helped me get comfortable without feeling rushed. However, the database feature was introduced a little late, so I had to adapt quickly when it appeared. Regarding repetition, some training modules felt redundant because concepts were sometimes explained multiple times without clear differentiation. Overall, I feel the onboarding could be streamlined to reduce unnecessary delays and repetition, though the underlying content is comprehensive. I think with small tweaks the experience might improve, but as it stands, it’s an average mix of clear instruction and occasional waiting or repetition that I didn’t expect.