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WFHI review

Boring aur frustrating lag raha tha poora process

2 out of 52 of 5Unverified experienceSupport and communication

Boring aur frustrating lag raha tha poora process

Jab maine first time support ko call kiya toh laga sab kuch smoothly hoga, par waisa nahi hua. Baar baar mujhe wahi baatein repeat karni padti thi, aur phone pe long wait bhi hota tha. Kabhi kabhi toh lagta tha ki shayad unko mera case yaad hi nahi hai. Har call pe mujhe apna problem dubara se detail mein batana padta tha, jo time waste karne jaise tha. Dialer aur database features mein kuch issue aaya tha, jiski wajah se mujhe support wali help chahiye thi, par baar baar same questions hone ki wajah se patience khatam hone lagta tha. Kyunki main software ko theek se use karna chahti thi, yeh repetition thoda discouraging tha. Jo bhi hota, training ka part theek tha aur updates bhi thik thak hote rahe. Par overall, support se jo experience mila woh frustrating aur boring lag gaya, jisse mujhe laga ki meri madad mein zyada interest nahi tha.

Vishakha HegdeKerala, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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