Bore ho gaya yeh support, kuch bhi clear na mila
Pehle toh mujhe yeh samajhne mein problem hui ki kis tarah se mujhe apne queries ka solution milega. Support system thoda confusing laga, aur jo explanations diye ja rahe the, woh bhi adhure lag rahe the. Dialer ya database feature ke baare mein jab pucha, toh lagta tha ki har baar kisi alag person se baat karni pad rahi thi, jo mujhe baar-baar apni baat repeat karni padti thi. Onboarding steps itne simple nahi the jitna expect kiya tha, mujhe jyada help chahiye thi but lag raha tha ki mera time barbaad ho raha hai. Haan, invoicing aur payment system thoda smooth laga, lekin yeh kafi nahi tha jab baaki sab mein delays ho rahe the. Support team call par thoda rude bhi lag raha tha kabhi kabhi, jo experience ko aur bhi frustrating bana deta tha. Agar ek better communication flow hota toh main thoda better feel karta for sure. Overall, lagta hai ki inhe apni process thoda update karni chahiye.