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WFHI review

Bore ho gaya hoon, daily problems hi milti hain

1 out of 51 of 5Verified purchaseTraining and onboarding

Bore ho gaya hoon, daily problems hi milti hain

Maine training aur onboarding ka process shuru kiya tha, par roz roz software se dikkat aa rahi thi. Har din kuch na kuch crash ya delay ho jata tha, aur mujhe bar bar support ko call karna padta tha. System ka response time bhi utna acha nahi tha jitna expect kiya tha, kai baar dialer ka interface hang ho jata tha, jiski wajah se calling workflows pura dhang se manage nahi ho paya. Mujhe laga tha ki training se jo step-by-step instructions milengi, wo zyada effective hongi, lekin woh bhi jyada madad nahi kar paayi. Jo database feature hai, wo bhi bahut confusing tha mere liye, data input ke samay errors aate rahe aur automatic updates ke baad kuch settings reset ho gai thi, jiski wajah se mujhe fir se sab kuch set up karna pada. Sign-up aur invoicing process thoda better tha, par usme bhi transparency ki kami thi kabhi kabhi. Lekin overall toh daily basis par software chalana hi ek frustrating experience raha mere liye, kyunki maine bahut baar clearly explain kiya tha support ko, lekin fir bhi problem solve nahi hui. Agar aap accha and continuous workflow chahte hain, toh shayad ye system aapke liye nahi hai. Mujhe toh lagta hai ki ye product mere work style ke hisaab se compatible nahi tha aur main isse use karna band karunga.

Anil SarinLadakh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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