Boht time laga mujhe sahi info dhundhne mein
Mujhe platform ke bare mein jaankari lene mein boht time lag gaya. Jab main sign-up ke liye try kar raha tha, toh mujhe pata hi nahi chal raha tha ki kaunse package mera kaam ka hoga, aur available features kaise manage honge. Website pe info boht scattered thi, aur jo clear guidance honi chahiye thi wo missing thi. Dialer aur calling tools ke baare mein mujhe pehle se nahi pata tha, aur training module thoda complicated dikhai diya bina kisi explanatory notes ke. Payment process mein delays the because mujhe bar bar poochna pad raha tha ki invoice kab milega. Support ko call kiya toh response jyada prompt nahi tha. Mera pura experience frustration se bharpoor raha, kyunki main jaldi se kaam shuru karna chah raha tha par information collect karte karte waqt zyada nikal gaya. Overall, mujhe ye lagta hai ki onboarding aur pre-purchase info ko aur simplify karna zaroori hai taaki naye customers ko zyada time waste na karna pade.