Bohot wait aur repeat wala experience tha
Mujhe poora sales aur pre-purchase process kaafi frustrating laga. Questions baar baar repeat karne padte the aur support se baat karne mein unnecessarily zyada wait karna pada. Jo information di jati thi wo kabhi kabhi coherent nahi thi aur mujhe realize hua ki ye pura system itna smooth nahi hai jitna dikhaya jata hai. Sign-up ka step easy tha par uske baad jo clarification chahiye tha usmein der lagti thi. Mera overall experience yeh raha ki main kahungi ki yeh pura process thoda bekaar feel karaya, jismein patience zyada chahiye tha. Bas ek achhi baat yeh thi ki automatic updates time pe aate the to wo thoda helpful tha. Lekin jab support ki baat aaye toh wo disappoint kar gaya mujhe. I hope company apne response time pe dhyaan degi warna user ka interest kam ho sakta hai.