Bohot time waste, same baatein baar-baar
Mujhe lagta tha ki support toh acha hoga lekin questions baar-baar puchne padte, patience khatam ho jaata. Dialer ya database feature samjhaane ke liye support ke saath kitni der ruki, par end tak poora solution nahi mila, ye toh socha nahi tha. Training me bhi kayi baar aise repeats hote rahe jinke baare me already bata chuki thi, matlab energy waste thi. Software updates toh auto aate hain, par kai baar unhone system slow kar diya, uska feedback diya support ko, toh waiting me zyada din nikal gaye. Invoicing aur payment process easy lagte the, par documents confirm karne me lambi der lagi, phone par baat karte karte time nikal jaata tha. Overall, support ke wait aur repetition se thoda frustration hua, shayad next time thoda better ho sakta hai agar team thoda zyada attentive ho. Lekin haan, ek baat achhi thi ki dialer system ka interface theek tha, use karna phir bhi manageable tha.