Bohot time waste aur lagatar wait karna pada
Maine jo sales aur pre-purchase process dekha woh mujhe kuch khaas acha nahi laga. Pura system thoda repetitive tha, har chhoti chhoti baat ko dobara explain karna padta tha. Call me baar baar wait karna pada kyonki agent ko turant connect nahi kar paaya. Mujhe laga ki ye sab waqt barbaad karne jaisa tha, especially jab kaam ki urgent zarurat ho. Onboarding ka bhi experience lagbhag same tha, jahan par baar baar wahi cheeze repeat hui. Hanth mila jab database feature ko use kiya to thodi asaani hui aur software ki automatic updates thodi up-to-date rahi, par unke baad bhi pura experience smooth nahi tha. Billing aur payment process bhi zyada simple nahi laga mujhe, thoda complicated tha. Telephonic support bhi time pe help nahi karta tha, jisse frustration badhta tha. Mujhe lagta hai ki WFHI ko apne user experience par dhyaan dena chahiye agar better service dena chahte hain. Overall, ye pura process thoda tedious aur slow laga. Ye mere liye zyada useful nahi tha.