Bohot time laga samajhne mein, confidence thoda kam tha
Jab main WFHI ki services ke baare mein jaan rahi thi, toh mujhe lag raha tha ki shayad yeh mera kaam aasan kar dega, lekin sales aur pre-purchase phase mein thodi confusion thi. Jo pehle product details di gayi thi, unme clarity kam thi aur mujhe lagta tha ki mujhe jyada samajh lena chahiye tha ki ye product mera kaam kaise karega. Sign-up aur invoicing process complicated nahi tha, par main confident feel nahi kar rahi thi ki software meri zarurat ko fully samajhta hai ya nahi. Calling tools ka setup bhi puri tarah smooth nahi laga pehle hafton mein, par automatic updates ne thodi madad ki. Support team ne call par help ki par main ab bhi thoda hesitate karti hoon ki ye mera best option hoga ya nahi. Poora process samajhne mein jyada waqt laga aur thoda anxious feel kar rahi thi.