Bohot hi frustrating experience, support mujhe help nahi kar saka
Main expect kar raha tha ki support waise efficient hoga jaise mujhe pehle use ki hui kisi aur software mein mila tha, lekin yahan phone pe baat karna aur solutions lena bahut hi mushkil raha. Har baar alag alag baat samjhate kahe jaate the, koi clear process follow nahi hota thi. Woh dialer feature bhi jab problem create karta to support team se connected hone mein mereko jyada time lagta tha, aur repetition kaafi jyada thi. Database integration ke aspect pe bhi koi clear guidance nahi di gayi, jiska mujhe kaafi disappointment hua tha kyunki yeh mera main kaam tha. Mujhe toh lagta hai ki mujhe pehle waale platform mein jyada acha interaction mila tha. Finally, main soch raha hoon ki agle baar ise dobara use karna meri time waste ho sakti hai agar support improve nahi karta.