Bohot frustration tha setup ke saath, par ek cheez theek thi
Maine training aur onboarding start kiya, initially sab kuch thoda confusing tha. Ek baar login aur basic setup clear ho gaya, par baaki jo workflows tweak karni thi, wo mostly one-time se zyada ongoing thi. Matlab, initial setup mein kuch time laga, par continuous adjustments chaahiye the. Training session mein jo last part tha, wo thoda helpful tha because usmein software ke manual steps achhi tarah samjhaye gaye the. Jo dialer tools the, unko set karna simple tha, par baar baar workflow ke database ko update karna padta jo mujhe thoda tedious laga. Automatic updates aate rahe, lekin unse processes ko streamline karta nahi laga. Onboarding ka overall experience ek cycle jaisa tha jahan baar baar chhoti problems ko fix karna padta tha. Support team ne e-mail ke zariye kuch queries solve kar di, lekin phone par baat karna mushkil tha for timely help. Invoicing aur payment process thoda straightforward tha, par software ke andar jitni bhi custom setup thi, usmein jyada clarity nahi thi. Mujhe laga ki onboarding ko thoda aur smooth aur less repetitive banana chahiye, taaki beginners ko aasani ho aur continuous changes ki tension na rahe.