2 out of 52 of 5Verified customerSupport and communication
Bohot disappoint hua, laga better expect kar sakti thi
Main pehle jitna support aur communication expect karti thi, wo mila nahi WFHI se. Problems ko samajhne mein delay hota raha, aur calling tools ke baare mein jo questions thi, unka jawab kabhi clear nahi aaya. Multiple calls kiye aur phir bhi lagta tha ki mujhe baar-baar same cheezein explain karni pad rahi hain. Telephonic support mein professionalism thi, par clarity ki kami thi jo frustrating thi. Automatic updates se bhi kabhi confusion hua kabhi, kyunki bade changes pe advance information nahi milti. Overall, support experience disappoint karne wala tha, aur mujhe laga tha wo zyada effective hoga use karte waqt.