Bohot confusing aur annoying laga sab kuch
Jab maine WFHI se software liya, toh mujhe laga tha thoda professional aur smooth experience milega, lekin jo mila woh uske bilkul opposite tha. Support team se baat karna, training lena, sab kuch itna messy tha ki main baar baar sochti thi ki ye maine kyu liya. Sign-up process toh simple tha, par onboarding ke time software instruments samajhna bahut mushkil ho gaya. Dialer aur database jo features the, unka use karna mere liye confusing raha. Aur jab maine help ke liye call kiya toh mujhe pata nahi tha ki main kya expect karun kyunki jitni der tak main baat kar rahi thi, lag raha tha ki vo samajh nahi pa rahe hain mere problem ko. Mujhe laga ki shayad maine kuch galat socha tha ya jahan main help chah rahi thi wahan milna mushkil hi hai. Mujhe lag raha tha wo training aur support jaisa tha ki sirf formalities ke liye hai, par asli problems pe dhyaan nahi diya gaya. Invoicing theek thi, aur payments simple thi, par baaki sab kuch irritating tha, aur jab tak ye clear nahi hua ki main kya karun, mera sab time hi waste hua. Yeh pura process mujhe lagta tha ek bar ki jagah baar baar samajhni padegi aur main aisa nahi sochti thi jab main shuru kar rahi thi.