Bohot baar repeat karna pada, kuch baatein samajh nahi aayin
Jab maine WFHI ki support ko call kiya, mujhe laga ki clarity milegi par mujhe kaafi baar cheezein repeat karni padi. Ek situation mein, maine wait kiya lambi der tak ek basic question ke jawab ke liye, jo tha ki dialer function theek se kaise setup karein. Support team badhiya thi par lagta tha ki unke paas poori information available nahi thi us waqt, is wajah se maine kai baar apne issues ko explain karna pada. Baaki calls kabhi kabhi thodi better moving lagi, lekin overall mujhe hairani hui ki itni basic queries ke baar baar clarify karne par time waste ho raha tha. Sign-up aur invoice process toh straightforward raha, par jo communication mein delay tha uski wajah se frustration bhi hui. Ye sab soch ke mujhe lagta hai ki agar response thoda aur timely hota toh experience thoda behtar hota.