Bohot baar bola, par response milna mushkil
Main ne contact kiya tha sales team se pehle purchase ke liye, par response bahut slow mila. Bar bar call karna pada aur har baar mujhe apni requirement explain karni padi jaise ki pehli baar baat kar rahi hoon. Mujhe laga customer ko respect milna chahiye, par yeh lagta tha unko bas numbers complete karne hain. Jo queries maine poochi thi unka jawab bhi incomplete tha, aur kabhi kabhi toh lagta tha mujhe ignore kiya ja raha hai. Kabhi jawab aata bhi tha toh bahut general, koi timely follow up nahi tha. Main itni baar explain kar chuki hoon sab kuch ki lagta hai mera time waste karwaya gaya hai. Aise experience ke baad main soch rahi hoon agle baar fir try karne se pehle teen baar sochungi. Software achha ho ya na ho, pehle sales aur pre-purchase communication smooth hona chahiye tha, par yeh disappointment mili. Jab tak wo response mujhe proper na mile tab tak main confidently aage nahi badh sakti kisi service mein.