bits worked well but labels threw me off sometimes
Overall, my experience with the software was mixed because some features worked quite smoothly but others left me confused. The database feature, for example, integrated well into my daily workflow and the dialer was responsive, making calls without any major lag which was good. However, I found the wording and labels within the user interface a bit unclear at times. Certain buttons and menu options didn't have obvious names which led to some trial and error during setup and even while using the training. Although the onboarding steps were generally logical, I had to pause frequently to understand what was meant by some labels especially in the billing and payment modules. Invoicing itself was straightforward once I found the right section, but again the navigation wasn’t as intuitive as I would like. Telephonic support helped clarify stuff but I felt a little lost before reaching out. I can see this improving with experience though. So while it’s not perfect, the core features worked fine for me and I expect with some tweaks to the labeling the overall smoothness would be better.