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WFHI review

Bit of a wait but not all bad

3 out of 53 of 5Unverified experienceBilling and payments

Bit of a wait but not all bad

Overall, I’d say the billing and payments process felt a bit slow at times but manageable enough. The sign-up was done online, and the invoicing followed promptly, which I liked very much. However, there was some repetition during payment confirmation where I had to verify details more than once, which made it drag a little longer than expected. I also experienced waiting on hold when I called support to clarify a payment query, which was a bit frustrating. Still, the team was quite courteous and resolved my issue finally, which balanced the experience well. The automatic updates happening in the background were smooth and didn’t interfere with billing at all. So, while the entire process felt a little slow and involved some back and forth, it didn't feel bad enough to avoid using their services again.

Aarti KolheGujarat, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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