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WFHI review

Bit of a mixed bag when getting started

3 out of 53 of 5Verified customerSupport and communication

Bit of a mixed bag when getting started

I started off pretty optimistic about the whole setup process, and I have to say that some parts were straightforward enough. The initial sign-up was smooth and I appreciated how the invoicing came through without any hassle, which got me going quickly. But then things got a tad complicated when I tried to get used to the calling tools and the automatic updates. Sometimes, updates would install themselves without me fully realizing, which disrupted my workflow a bit. On the plus side, the telephonic support was reachable and friendly, although it took a while to get through the first time. After that, their assistance was helpful in sorting out a few hiccups, especially with the database feature integration, which otherwise seemed promising. Overall, I felt supported but still found some things clunky or unexpected, so while I can say it wasn’t all bad, it wasn’t entirely smooth sailing either. I guess it’s a mixed experience depending on what specifically you’re focusing on. Would I recommend it outright? I’m not entirely sure just yet.

Indrajit AgarwalKerala, IndiaExperience: Published:
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