My experience with support and communication has had its good moments and its less great ones, so I’
My experience with support and communication has had its good moments and its less great ones, so I’d say it feels like a bit of a mixed bag. On the positive side, the staff were often polite and tried to help fairly promptly when I reached out by phone. The main software features like the database and calling tools worked well once set up and the automatic updates seemed to add improvements regularly. However, there were a few instances when I hit unexpected glitches and support took longer than I hoped to respond, which was a bit discouraging on busy days. The sign-up and payment process was generally clear though I had to figure out some parts myself without much initial guidance. Overall, the whole thing feels like a useful platform that could be smoother in communication and quicker in some support responses, but it’s not without its merits for everyday remote workflow management.