Bit frustrated yet hopeful about responsiveness
The people on the onboarding team were pretty responsive when I had a concern about the training modules, especially one afternoon when I needed clarification on the dialer feature. They actually got back to me quite quickly, which was reassuring. However, at other times, responses were slower than I expected, sometimes leaving me unsure if my questions were fully understood. The training itself was comprehensive but some aspects, like the database usage, felt a bit rushed in explanation, making it harder to put into practice initially. I appreciated the automatic updates which seemed to fix some bugs without me having to ask. Overall, the experience mixed good interaction with moments of ambiguity, which I guess I can work through but it definitely makes the onboarding feel uneven.