Billing was slower than I expected
I signed up expecting that the billing and payment process would be straightforward and quick, but that was not entirely the case. It took quite some time to receive the initial invoice after sign-up. I was hoping for a smoother start with fewer delays in the payment system. Setting up the account initially seemed easy enough, but the wait for billing details made it harder to get going with using the software. The payment portal itself worked without issue once it was set up, so that part is fine. However, the overall onboarding delay linked to payments slowed down the workflow ambition I had initially. Automatic updates kicked in before I could fully utilize the features, adding a bit of confusion. The telephonic support finally clarified some of these issues, but overall, the experience was slower than expected, which I did not anticipate at the time of registration.