Billing was okay but too much back and forth honestly
I signed up expecting the billing and payments to be straightforward, and it was mostly fine until I hit a few bumps. The invoices were pretty clear, but I found myself repeating some information several times when contacting their support. Each time I called or messaged, they were polite, but it felt like I was going in circles explaining the same thing again and again. The waiting time on their phone support was moderate, not too bad but noticeable enough to get a bit annoying when you’re busy. Automatic updates pushed through with no issues, which was nice. The database and the dialer worked smoothly, so at least that part was reliable. Signing up and making the payment was not complicated but the back and forth with billing queries made me hesitant, so I’d say the experience was average. Maybe next time if they streamline their billing communication, I’d be more inclined to recommend it.