billing was okay but i had to figure some parts out
The billing and payments process was mostly straightforward but I did find myself having to figure out a few details on my own. Like, invoices were generally sent on time but I wasn’t always sure if all charges matched the subscription options I had selected. The payment method itself was simple enough, yet the breakdown of recurring fees took some digging through emails and the dashboard to understand. Though support was reachable over the phone, they didn’t explain it fully unless prompted. Looking back, I might sign up again but would probably ask more questions upfront because it wasn’t perfectly clear to begin with.