Billing was not as expected
I have to say upfront that the billing process did not match what I anticipated based on the initial information provided. When I signed up, I expected clearer details on how the invoicing would go, especially around the recurring charges. The invoice I received had some differences in terms and schedule that caused confusion. I also encountered inconsistencies during the sign-up process itself where the payment confirmation felt delayed and the email confirmation came much later than I hoped. However, I will admit that once the billing was in place, the payments were processed without technical issues and I did not face any errors using the system for transactions. Still, this service could greatly benefit from simplifying and improving the transparency of the billing and payment steps. Clearer invoices and better explanations on sign-up would make all the difference in managing expectations. Overall, I was left with some uncertainty and frustration because the billing did not line up well with what I had expected beforehand, even though the system handled the transactions reliably after that initial stage.