billing was mostly smooth with just a bit too much waiting

billing was mostly smooth with just a bit too much waiting

Setting up payment took a few steps that were well explained but a bit repetitive. First, the invoicing popped up quickly after sign-up which was good, and the payment portal was easy to navigate. Then I had to wait a little for confirmation calls which felt like a pause I wasn’t expecting, though the telephone support was polite and helpful when I asked questions. After that, the system did a decent job updating the status automatically, which saved me from repeated checks. What slowed me down was the back-and-forth during calls when I wanted to confirm if invoices had been processed correctly. Overall, the billing side was positive thanks to support efficiency but there was room for trimming some waiting times between steps.