2 out of 52 of 5Unverified experienceBilling and payments
Billing was mostly frustrating, payments handled okay
The billing process didn’t go as smoothly as I hoped. When I encountered an issue with my payment method, the resolution system was slow and felt a bit unorganized. It took several calls to even reach someone who could explain what was going on, and I was left waiting without clear updates. However, once I got the right person on the line, they were patient and explained the invoice adjustments clearly. I appreciate that part, but the overall experience could have been much more straightforward. It would be nice if the payment system anticipated problems better and provided more direct support upfront.