Billing was mostly as expected, but a few quirks
I was hoping the billing and payments system would align perfectly with what I imagined before starting using it, and for the most part, it did. The sign-up was fairly quick, and invoices arrived promptly which matched the software usage. The payment interface was clear and didn’t confuse me. However, I noticed a few odd moments — like when I updated my work hours, it didn’t always reflect immediately on the billing dashboard. Also, I was a little uncertain about how the automatic updates might affect billing since some features changed, but they kept the software running smoothly. Support was helpful in clarifying these points but wasn’t immediately available every time I called. I suppose my expectations were mostly met, but I had assumed the adjustments would be instantaneous and without those small hitches. Still, it’s a decent system overall, as long as you’re okay with minor delays here and there and a short waiting time on calls to support.