Billing was more trouble than help, won't do it again
I had hoped the billing and payment system would be straightforward, but over several days it just became a series of hassles. The invoices did not reflect the actual dates or amounts I expected, requiring frequent calls to support. Each time I tried to sort it out, the process seemed inconsistent, with different explanations and no clear resolution. Automatic updates meant I sometimes missed notifications about due payments, which only added confusion. Repeatedly I checked the portal to confirm my balance, only to find discrepancies that wasted time and patience. Onboarding was quick enough, but once I was past the initial setup, the day-to-day handling of invoicing was frustrating rather than efficient. The payment interface occasionally failed to register my attempts properly, forcing multiple efforts to complete a single transaction. I would not say this software helped my workflow in the billing sense, and frankly it caused more stress than ease. Given this experience, I do not plan to return to using this for payments or invoicing in the future unless improvements happen.