Billing was messy, so not great

Billing was messy, so not great

I tried handling billing and payments through the WFHI system, and honestly it was pretty frustrating. The invoice generation was slow and sometimes it didn't match up with what I expected. I called support a few times to get clarity, but the wait was long. They did fix one thing—automatic updates didn't mess up my data like I feared at first—but that was about the only positive. Signing up was straightforward enough, but when things went wrong with charges, the back-and-forth was a headache. I found myself repeating information more than once too, which didn't help. It felt like the system just wasn't ready for complex billing questions or tweaks I needed to make, and so despite some smooth invoice emailing, I'd say their payment handling left me dissatisfied overall. Maybe others would have a better time, but for me, it was a struggle to get straightforward billing right here.