billing was confusing but final payment went through fine
I wasn’t super confident about the billing process at first. It felt a bit all over the place with invoices coming at odd times and the payment options not always being clear. The dashboard for payments was kinda clunky, which made me double-check everything to avoid mistakes. But on the bright side, their telephonic support was there for questions, though sometimes the wait on hold was longer than I expected. After a few attempts and some back-and-forth emails, the invoicing seemed to settle into a more predictable pattern. I still wouldn’t say I’m 100% confident, but by the end of it all, the payments went through without any major hiccups, which was a relief. The experience was kind of a mixed bag overall, but ultimately functional enough to keep using their software.