Billing Was A Lot More Effort Than I Expected
Hey, just wanted to say, the billing and payment side with WFHI was kinda taxing, honestly. I kept having to give all the same details over and over again, like it felt like groundhog day every time I called support. And seriously, waiting on hold was a drag; I spent way more time than I thought just trying to get an invoice sorted. It wasn’t like they didn’t try to help, but I wish the system had a better way of handling payments and bills automatically or maybe an online option where I could just download stuff direct. On the plus side, once I finally got through, the support person was polite and had a clear process for explaining the steps I needed to follow. Still, I really did not expect the payment setup to take this much energy and time.