billing was a bit confusing, honestly
So, I was trying to figure out the payment process and honestly, the explanations weren’t very clear. They sent invoices and all, but I had a tough time understanding what exactly I was being charged for each month. Signing up felt straightforward enough, but when it came to billing, I kept having to call and ask the same questions. The automatic updates didn’t help much either since I wasn’t told how they’d affect the charges. On a positive note, the telephonic support was patient in answering things, but I still found it frustrating overall. I expected more transparency in the invoices and a clearer explanation somewhere in the onboarding, but that was missing. Really hope they simplify the billing details for future users because it just added unnecessary confusion to the whole process for me.