Hey, so about the billing side of things, this software and training had its ups and downs day to da

Hey, so about the billing side of things, this software and training had its ups and downs day to da

Hey, so about the billing side of things, this software and training had its ups and downs day to day. Initially, signing up and the payment process was kinda smooth, but as days went by, I noticed the invoicing system sometimes lagged, which got a bit frustrating when I was trying to keep track of expenses. Sometimes the automatic updates improved the interface, but other times they made the billing dashboard a bit confusing for me. I've generally been good at managing my workspace, but the repeated need to call support for invoice clarifications was unexpected. The telephonic support was friendly and tried to be helpful, but on busy days, the wait was longer than I hoped. On the plus side, the database and calling tools worked fine, no complaints there. Training videos were available, yet I felt like on the billing stuff, the material could have been clearer and more detailed. Overall, it’s workable but not perfect, and the time I spent sorting out billing issues was definitely more than I initially thought it would be.