Billing took effort but I might need to ask again
Honestly, the billing and payment process was kind of a hassle for me. The invoices arrived but I had to get in touch with support multiple times to clarify what charges were included and if automatic updates were part of it. Each time, I felt like I was explaining my situation repeatedly, which wasn’t very efficient from my side or theirs. The sign-up and payment system itself was reasonably straightforward but the communication around it definitely required some patience. I’m tired of having to figure this out every time there’s a new payment cycle. I guess I will have to get support’s help again next time, though it feels like it should be smoother by now. Hopefully, the priority assistance can speed things up next time. The software and training features are fine but the financial side took much more effort than I expected, so my experience with billing isn’t very positive overall.